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Kansas City FAQ
This truly depends on the day. If we have time slots available we will do everything we can to get you same day service. We can usually accommodate same day move requests if it is not the end of the month, however since that is when we are most busy we recommend calling at least 7 days in advance. In general we prefer as much advance notice as possible.
Be present during the packing of your belongings. Take personal responsibility for any valuable items. Ensure that no prohibited items are packed.
Absolutely! However we do offer packing service if you prefer.
Moving labor rates vary by the day of the week and throughout the month. Please give us a call for pricing your preferred move day and for a free, no-obligation quote.
Seven Brothers Moving currently has operations in Denver, CO and Las Vegas, NV. We are also connected to reputable moving companies across the country and can help with any of your moving needs, regardless of where you are moving to or from.
We accept all major credit cards via online payment through PayPal if paid prior to our arrival. Otherwise, we accept “cash only” at the conclusion of your move. We do not take personal checks.
Click here for detailed information about available insurance options.
Seven Brothers Moving strives to work through most inclement weather situations however this is not always possible. During rain without lightning the choice is usually left up to the client whether or not they wish to proceed. During lightning storms we cannot continue and must either wait it out or continue the following day. During the winter if the public schools are closed we will not provide service on that day.
Our insurance covers handled goods (items that we move) but does not cover flooring, drywall, scratches or any damage to the interior of the home. While we strive to leave the interior of your home in perfect condition, small nicks cannot be avoided at times. “Seven Brothers Moving (SBM) will be held liable for any damage to most personal property caused by the moving crew while in the care of SBM. Excluded items are ones in poor condition, furniture made of pressed wood (particle board, OSB, or similar material), and items not packed by Seven Brothers Moving. SBM will not cover damages arising from an insufficient supply of quality furniture pads/furniture blankets in cases where it is the customer’s responsibility to provide them (See Question:Will my movers bring their own equipment). Seven Brothers Moving (SBM) does not take liability for damaged TV(s)/Monitor(s) unless specifically paid to pack and insure them. Such an arrangement must be made in advance of the movers’ arrival. The best way to ensure safety, is to package each TV into a TV box, preferably the original. You can purchase TV boxes from U-Haul and Home Depot among other places. Should SBM cause damage while belongings are in its care, SBM will arrange to have the damaged item repaired at no charge. If the item or furnishing is beyond repair, SBM will provide a replacement. If a replacement cannot be found, SBM will purchase a similar item not to exceed the current market value for the damaged item. Upon agreement of both the customer and SBM, a cash price may be negotiated to mutual satisfaction. All damages will be fully repaired or scheduled for repair, replaced, or paid for within 90 days of the customer making a claim to SBM management. Additionally, to limit liability for SBM and risk to the customer, prior to SBM arrival, the customer agrees to remove from premises and be in charge of small expensive or important personal items such as cash, jewelry, personal electronics, medications, and important documents. If there are large items of high value such as unique vases, paintings, or other such items, the customer must discuss these with SBM management before SBM arrives. SBM may agree to take liability for such items, or SBM may disclaim liability and encourage customer to get such items professionally crated.”
Seven Brothers Moving offers driving help for an additional fee to people who rent a truck in their own name but our current licensing does not permit us to provide a moving truck for you. If you will need driving help, advance notice is required.
For the office, it is usually possible to reach us between 8:30am and 5:30 pm. We are a small company and sometimes the office or the owner are out on jobs, so it’s helpful to both call and leave a voice message and to text. Assume we didn’t get the message if you don’t get a reply within a couple of hours. For moving crews, we can start our first jobs of the day between 7:30 -8:30 and start small jobs as late as an hour before sundown.
Please see our process page 😀
For local moves, SBM collects full payment at the end of each job or
each day if a multiday job. We accept Checks, Cash, and Credit Cards.
Movers do their best work hoping to wow you enough to merit a tip.
However, they are aware that not everyone is in a position to tip. If you loved the movers yet aren’t
able to tip, and don’t want them to have to question whether they were valuable to you, positive verbal
feedback is highly appreciated and motivational.
Clothes and other soft items are great to leave in drawers.
However, small items can be lost or damaged if a piece needs to be rotated to fit through a doorway or
hall.
Yes we are!
We are not bonded, nor would there be any advantage for moving customers in
SBM being bonded. Please read this excellent blog post on the topic written by Avatar Relocation.
We currently have no cancellation fee for local moves unless written
into the formal estimate. We typically only have a cancellation fee for one-way moves leaving the metro
area of origin by more than 2 hours. Please give us as much notice as possible if you decide to cancel so
that we have a better chance of filling our schedule with another customer.
SBM will cover damages according to our Damage Policy
which reads
“Seven Brothers Moving (SBM) will be held liable for any damage to most personal property caused by
the moving crew while in the care of SBM. Excluded items are ones in poor condition, furniture made of
pressed wood (particle board, OSB, or similar material), and items not packed by Seven Brothers
Moving. SBM will not cover damages arising from an insufficient supply of quality furniture
pads/furniture blankets in cases where it is the customer’s responsibility to provide them (See Question:
Will my movers bring their own equipment).
Seven Brothers Moving (SBM) does not take liability for damaged TV(s)/Monitor(s) unless specifically
paid to pack and insure them. Such an arrangement must be made in advance of the movers’ arrival. The
best way to ensure safety, is to package each TV into a TV box, preferably the original. You can purchase
TV boxes from U-Haul and Home Depot among other places.
Should SBM cause damage while belongings are in its care, SBM will arrange to have the damaged item
repaired at no charge. If the item or furnishing is beyond repair, SBM will provide a replacement. If a
replacement cannot be found, SBM will purchase a similar item not to exceed the current market value
for the damaged item. Upon agreement of both the customer and SBM, a cash price may be negotiated
to mutual satisfaction. All damages will be fully repaired or scheduled for repair, replaced, or paid for
within 90 days of the customer making a claim to SBM management.
Additionally, to limit liability for SBM and risk to the customer, prior to SBM arrival, the customer agrees
to remove from premises and be in charge of small expensive or important personal items such as cash,
jewelry, personal electronics, medications, and important documents. If there are large items of high
value such as unique vases, paintings, or other such items, the customer must discuss these with SBM
management before SBM arrives. SBM may agree to take liability for such items, or SBM may disclaim
liability and encourage customer to get such items professionally crated.”
Seven Brothers Moving provides several sized trucks to meet all
of your moving needs. Call today for advice on what size truck will work best for you and the cost.
Seven Brothers Moving has experience with all types and sizes of pianos.
In fact, the Seven Brothers’ father was a professional pianist. We do charge an additional fee for piano
moving depending on the size of the piano and layout of your house. Please call for more information.
We recommend that some items such as valuable artwork, certain
grandfather clocks, or high-end rugs be professional packed by specialists in those fields. Please contact
us with questions. Seven Brothers cannot move hazardous materials such as gasoline, propane, etc.
The movers will bring dollies, lifting straps, and tools for furniture assembly if they
are loading your truck. However, they will not bring furniture pads unless you are using a Seven
Brothers Moving truck. You must provide the furniture pads if you do not use our truck.
Seven Brothers Moving is easy to work with. We are Honest, Hardworking,
and Professional. It is comforting to know that in the event that something does not go right with your
move, between the caring crews, office manager, and owner, we’ll be striving to make it right.
SBM offers no discounts. Just
great service at a good price 😉
